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- Contact Information
Chamber of Commerce (KvK): 71167439
- Handling of Personal Data
Through our website, privacy-sensitive data, namely personal data, is processed. Anna Outlet considers careful handling of personal data to be of great importance. Personal data is processed and secured by us with due diligence.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things:
- We clearly state the purposes for which we process personal data, as outlined in this privacy statement.
- We limit the collection of personal data to only those necessary for legitimate purposes.
- In cases where your consent is required, we first ask for explicit permission to process your personal data.
- We implement appropriate security measures to protect your personal data, and we require the same from third parties processing personal data on our behalf.
- We respect your right to access, correct, or delete your personal data upon request.
In this privacy statement, we explain the personal data we collect and use, as well as the purpose behind it. We recommend reading this carefully.
- Personal Data We Process
Anna Outlet processes your personal data because you use our services and/or because you provide it to us. Below is an overview of the personal data we process:
- Name and address details
- Phone number
- Email address
- Payment details
- IP address
These data are processed solely based on the purposes and legal grounds outlined in section 5.
- Special and/or Sensitive Personal Data We Process
Our website and/or service do not intend to collect data about website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify if a visitor is older than 16. We recommend parents to be involved in their children’s online activities to prevent the collection of data without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at firstname.lastname@example.org, and we will delete this information.
- Purpose and Legal Basis for Processing Personal Data
Anna Outlet processes your personal data for the following purposes:
- Sending our newsletter and/or promotional materials
- Contacting you via phone or email if necessary for our service
- Informing you about (changes to) our services and products
- Providing you the opportunity to create an account
- Handling complaints through our website
- Analyzing your behavior on the website to improve it
- Processing personal data as required by law, such as data needed for tax returns.
Registering My Account
For certain parts of our website (such as My Account), you need to register. After registration, we store your chosen username and the personal data you provide, so you don’t have to enter them again and so we can contact you in the context of fulfilling the agreement.
Access to My Account
Our portal allows you access to a management environment where you can set, specify, and modify things on your own.
Complaint Form, Contact Form, and Question Form
We offer the possibility to fill out a complaint form and a contact form, and to ask questions through a question form on our website. You are asked to fill in various details so we can handle and/or answer your question. You choose which data to provide. The data you send us is stored as long as necessary for the complete answer and handling. Afterward, we retain the data for a maximum of one year for statistical purposes.
We offer a newsletter to share information with interested parties about e-commerce-related matters, including relevant laws and regulations, market developments, market research, related products, and/or services from Anna Outlet and third parties. You can subscribe via the website, and your email address will be automatically added to the subscriber list. Each newsletter also contains an unsubscribe link.
In addition to information on our website, we may inform you about our products and services via:
- Social media
- How Long Do We Retain Personal Data?
Anna Outlet does not retain your personal data longer than strictly necessary for the purposes for which it was collected. The data is then deleted when no longer needed for the original purposes, unless a legal obligation requires longer retention (such as the seven-year tax retention period for payment data).
- Sharing of Personal Data with Third Parties
Anna Outlet shares your personal data with carefully selected third parties when necessary for performing the agreement and/or to comply with any legal obligation. We enter into a data processing agreement with companies processing your data on our behalf to ensure the same level of security and confidentiality. Anna Outlet remains responsible for these processing activities. This includes external service providers such as accountants, financial service providers, website support, applications, CRM, and collection agencies.
With Your Consent
Additionally, Anna Outlet may disclose your personal data to other parties in specific cases, only after informing you and obtaining your explicit consent.
- Cookies and Similar Technologies We Use
Third parties, such as advertisers and/or social media companies, also place cookies on our website. We use a Facebook pixel to measure the performance of our Facebook ads. The pixel enables us to show targeted ads on Facebook to visitors of the Anna Outlet website and measure results. During your first visit to our website, we informed you about these cookies and requested your consent to place them. We cannot guarantee the reliable or secure handling of your personal data by these third parties. We recommend reading the privacy statement of these third parties before using their websites. Learn more at www.facebook.com/about/privacy. An overview of the cookies and the ability to adjust your preferences can be found on the following page: www.AnnaOutlet/cookie-information. You can delete already placed cookies through your browser settings.
We use Google Analytics to track how visitors use our website. We have entered into a data processing agreement with Google, specifying the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and we anonymize IP addresses.
- Access, Modification, or Deletion of Data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for the processing of your personal data by Anna Outlet. You can also request data portability for data used with your consent or express that you want to limit the processing of your personal data by us. Send a request for access, correction, deletion, data portability, withdrawal of consent, or objection to the processing of your personal data to email@example.com. To ensure that the access request is genuine, please adequately identify yourself. We will respond as soon as possible, but no later than four weeks after receiving your request.
Personal Data Authority
We are happy to assist if you have complaints about the processing of your personal data. According to privacy legislation,